fast food drive-thru
That's not a human talking to you in the fast food drive-thru
Kurt "The CyberGuy" has all the details on why you will see more AI and robots working fast food locations. I've been seeing AI pop up everywhere lately, from automatic-driving cars to AI-narrated audiobooks. Now, it looks like the advanced technology is taking over our favorite fast-food chains too, and I'm growing more and more concerned about this taking over yet another sector of American jobs. CLICK TO GET KURT'S CYBERGUY NEWSLETTER WITH QUICK TIPS, TECH REVIEWS, SECURITY ALERTS AND EASY HOW-TO'S TO MAKE YOU SMARTER Wingstop has become the latest fast food restaurant to start using AI bots to take customers' orders. It is joining the likes of some of the most famous fast food chains around, including McDonald's, Taco Bell, Chipotle, Popeye's and Domino's.
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Artificial Intelligence at the fast food drive-thru
Valyant AI CEO Rob Carpenter on the use of artificial intelligence technology to improve the restaurant drive-thru experience. Denver based fast food chain, Good Times, is now using an artificial intelligence voice assistant in place of cashiers in their drive-thru service. The restaurant is using an artificial intelligence system created by the company Valyant AI to help the employees manage the restaurant more efficiently. "We're automating one of the task that they do, gives them more face time with the customers at the window, and makes the experience more efficient," Valyant AI Founder and CEO Rob Carpenter told FOX Business' Stuart Varney on Friday. When asked if the software will be used to replace humans, Carpenter said, "It does take task out of the work that sometimes is done by a full time employee. Overall, what we're hoping to do is help make small business owners that own these restaurants more profitable."
This fast food drive-thru is now using AI to take orders
We already had a robot that could make fast food burgers. And now we have an artificial intelligence that can take your order for one. Earlier this month, Colorado-based startup Valyant AI announced the launch of a voice-based AI customer service platform, which is now taking customer orders at the drive-thru at Denver's Good Times Burgers and Frozen Custard. "We're excited to deliver a customer service experience unlike anything you've ever experienced before," Valyant AI CEO Rob Carpenter said in a press release. Unlike multipurpose assistants such as Alexa or Siri, Valyant's fast food AI has just one ability: greet drive-thru customers, take their order, and send them down the line.
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